Beware of illegal agencies and individuals, read our tips to avoid being scammed: Make sure the person with whom you book has a permanent address Refrain mobile phone, always ask for a landline. Make sure you get full addresses for key collection and booked apartment and learn about key delivery schedules. Check for a maintenance service for any damage that may arise in the apartment. Sure. Make your reservation with someone who does not respect these standards poses a risk of: Losing his bail. On reaching his destination being without reservation. There have agreed apartment, or anyone to complain to.
TRUST PROFESSIONALS!
When booking a property will take effect the following general conditions governing the lease of seasonal accommodation between you and our ZAHARA, hereinafter (NZ):
1. Payment and recruitment.
You may make your reservation online or by phone. You will receive written confirmation of it in the shortest time possible. Within a period of 4 days from the confirmation, you must pay a deposit by bank transfer or deposit in our account of 20% for apartments and 30% for the Villas of the total booking amount. When the first payment the client / tenant declares while you read and understand the Terms of NZ and accept them. It is imperative that we send by fax (956439579) or email (info@nuestrazahara.com) proof of transfer / admission. Please indicate on the concept of transfer / income reference the apartment and the rental period.
The balance (80%) shall be paid on the day of entry into the property in our office.
The method of payment will be by credit card or cash. NZ reserves the right to cancel the reservation, if after four days from confirmation not received such payment of 20% / 30%
You will receive your voucher for your vacation after paying the 20% / 30% of the entire amount of the reserve.
The price includes cleaning the apartment at the entrance and a change every 7 days towels and sheets for stays of two weeks and above.
In case of loss or theft of the keys. For security reasons, we will proceed to change the lock to be paid by the customer. If the key is left in the lock on the inside and can not be opened, there will be a forced opening assuming the cost by the customer.
In some apartments, allowing the entry of animals. Please contact us.
2. Services and Prices
Published prices for accommodations are always ACCOMMODATION Prices per night and based on the period indicated in each column (seasons). The minimum stay is up to each apartment and season. The extra expenses, such as cleaning and entry and / or exit out of office hours, may or may not be included in the price, depending on each property. In any case, any of these extra expenses will be indicated in the booking confirmation. Weekly stays are in charge for final cleaning, laundry and linen.
3. Price changes and benefit
Although carefully prepared descriptions of accommodations and prices posted on the Web, can in some way suffer any changes that will be announced at the time of booking. It could be the case that such changes occur after the booking confirmation and key points affecting the contract. In this case you may terminate the contract, without charge, within 7 days of such notification, effectively being refunded the payment.
4. Inputs and outputs
The time will be between 17:00 am and 21 pm Monday through Saturday, and before 13:30 pm on Sundays.
And the output before 11:00 hours in the morning. If you are unable to use this time must contact hour NZ to arrange key collection.
If you can not occupy the property on the day of arrival or at the time of delivery of keys for any difficulty while traveling or for personal reasons, and if you shorten your stay, NZ not reimburse you. If you want to extend your stay you must apply to your booking office as soon as possible. The inputs and outputs outside of office hours, have a supplement of 30 €.
During the summer season (June, July, August and September) the rental period is a month, fortnight or week.
The minimum stay is 7 nights.
The dates of entry must be on days 1, 8, 16 and 23 of each month.
Departure dates must be on 8, 15, 23, 30 and 31 of each month.
The weeks are 8 days and 7 nights.
Fortnights:
1st and 2nd June (are 15 days and 14 nights - 1 and 16 entries - exits 15 and 30).
1st July (Day 1 and departure days 15 to 15 days and 14 nights).
July 2nd (entry and departure day 16 days 31 to 16 days and 15 nights).
1st August (Day 1 and departure days 15 to 15 days and 14 nights).
August 2nd (input and output on 16 days 31 to 16 days and 15 nights)
1st and 2nd September (there are 15 days and 14 nights - 1 and 16 entries - exits 15 and 30).
Please consult other dates
5. Cancellation of the contract by the customer:
The customer has the right to cancel the reservation by paying the following charges:
• 20% of the total booking price.
A cancellation is considered completed at the time that NZ has received written cancellation.
6. Customer Obligations
Upon arrival you will be asked to provide a credit card to ensure that the apartment and its contents are returned in good condition. Customer authorizes charges NZ to perform relevant credit card in case of damages.
The card is not provided NZ reserves the right to refuse entry
The occupation of the property is limited to the number of persons specified in the contract, including the children and babies also as persons for the purposes of the occupation. NZ may prevent access to the property in case of exceeding the allowed number.
The accommodation must be left in a state picked up and presentable. This includes (indicatively and not limitatively) the dishes must be clean and in place, the refrigerator without any remaining food and garbage should be empty. This also applies if you have hired a cleaning or cleaning that is included in the rental price. Otherwise you will be charged extra cleaning.
The tenant must respect the neighbors and the Rules of the Owners to which the property belongs. In case of negligence or inappropriate behavior NZ reserves the right to cancel the rental contract with immediate effect and without notice. In this case NZ not required to pay the amount of rent paid by the customer.
7.-Claims
Although NZ strictly controls their accommodation before each change of tenant, it may be that there is any damage in the apartment. In this case, you must notify us immediately and at the latest 48 hours after arrival, in order to solve it as soon as possible
8. Responsibilities attributable to NZ
If the accommodation reserved presents serious deficiencies occurring that prevent normal use, NZ is committed to an alternative solution with similar features and price. If that were not feasible due to lack of accommodation available or because you reject all proposals offered, it will refund all or part of the amount of the reserve, according to the time that you enjoyed the accommodation, leaving no room to attribute responsibility to NZ any further.
NZ also not be liable in the following cases:
1. Negligence or omission of services to third parties.
2. Failure or malfunction of swimming pools, children´s play areas and sports facilities of any kind they use being strictly the responsibility of the user. Pools open from June 15 to September 15.
3. Burglaries in accommodations. Faults or cuts in water supplies, electricity, gas ...
4. Damage to persons or things caused by force majeure or unforeseen mishaps that NZ can respond.
NZ´s liability, therefore, is limited to its role as intermediary, according to the extent that this has and is actually built for NZ, not assuming any of the responsibilities personally, according to law, to ownership on rent seasonal lodging.
9. Effective and competent jurisdiction
When booking an accommodation will be in effect above mentioned conditions governing the lease ..
These terms and conditions together with the prices indicated are valid, except misprint, from 01/01/2013 to 31/12/2013 and supersede previous published conditions.
These general conditions and the contract between you and NZ will be governed, construed and enforced in accordance with the Spanish law courts undergoing Barbate (Cadiz), Spain.
